Saudievisaonline - Privacy and Policy

Saudi E-Visa Online ("we", "us", "our"), operated by Emrati Services, a government-registered tour and travel agency, is committed to protecting your privacy. This policy explains what information we collect through saudievisaonline.com and our visa-application service, how we use it, and the choices you have. We are an independent visa-services provider and are not affiliated with, or endorsed by, the Saudi government or its embassies.

Information We Collect

We collect the information you provide when you complete a visa application or contact us — essentially the details requested in our visa application form. This typically includes:

• Personal details: full name, date of birth, gender, nationality and country of residence
• Passport details: passport number, issue and expiry dates, and a scan or photo of your passport
• A recent passport-size photograph
• Travel details: visa type, travel dates, purpose of visit and accommodation or host details where required
• Contact details: email address and mobile number
• Payment information, which is handled by our third-party payment partners
• Any additional supporting documents requested by the embassy or sponsor for your application

When you browse our website we also collect limited technical data (such as IP address, browser type and pages visited) through cookies and analytics tools.

How We Use Your Information

We use your information to prepare, check and submit your Saudi visa application; to arrange a local sponsor or invitation where your nationality requires one; to process payments and send receipts; to communicate with you about your application, including requests for additional documents; to provide customer support; and to meet our legal obligations and improve our services.

How We Share Your Information

To deliver our service we share only the necessary information with:

• the relevant Saudi authorities, embassy or consulate, your sponsor, and the Ministry of Foreign Affairs (MOFA), as required to process your application;
• our third-party payment partners, to process your payment securely;
• service providers who help us operate the website (such as hosting and analytics providers), under confidentiality obligations.

We do not sell your personal information.

Cookies & Analytics

Our website uses cookies and analytics tools to keep the site working, remember your preferences, and understand how visitors use our pages so we can improve them. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

Data Retention

We retain your personal information for up to 5 years, unless a longer period is required to meet legal, tax or regulatory obligations, after which it is securely deleted.

Data Security

We use appropriate technical and organisational measures — including SSL encryption for data in transit and secure payment processing — to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard your data at all times.

Your Rights

You may ask us to access, correct or delete the personal information we hold about you, where we are not legally required to keep it. To make a request, email support@saudievisaonline.com. We may need to verify your identity before acting on your request.

International Data Transfer

Because your application is submitted to the Saudi authorities, your information will be transferred to and processed in Saudi Arabia and by our service providers. By using our service you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with its effective date.

Contact Us

For any question about this policy or your data, email support@saudievisaonline.com.